MSc Dissertations

Revisão do sistema de gestão de uma indústria de desmancha, face à revisão das normas ISO 9001:2015 e ISO 14001:2015

  • Linhares, Daniela Filipa Alves [Supervisors: Pereira, M. Alcina; Machado, Maria Graciete Araújo]
  • Mestrado Integrado em Engenharia Biológica, 2018


In order to increase the competitiveness of companies with a focus on customer satis-faction, companies are betting on the certification of business units by regulatory stand-ards such as the implementation of ISO standards. With the changes that have been felt in the business world where companies have to be knowledgeable about the risk management of the business in which they are inserted, the ISO 9001: 2015 and ISO 14001: 2015 standards introduce the concepts of context, risk analysis and actions arising therefrom. This dissertation was developed in a business environment at ICM Pork - Indú ...

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